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1. Can I get an inspection today?
2. Who has my inspection today?
3. What time will the inspector arrive at my job?
4. When do I need a permit?
5. Can a person who is not a contractor get a permit?
6. What work in a new home is not covered by the Building Code?
7. I am just putting a little addition on my house, why do I need a soil test?
8. Can I move into my new house before it is completely finished?

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1. What terms are involved in the administration of estates?
2. When should a will be probated, or, if there is no will, when should a personal representative be appointed?
3. Who inherits the property of an estate (person dying without a will)?
4. How long does it take to probate a will or appoint a personal representative on an intestate's estate?
5. What taxes and fees are associated with probate?
6. Is it always necessary to have someone qualify as a personal representative on a decedent's estate?
7. Who will qualify as an executor under a will?
8. Who has jurisdiction to qualify administrators on a decedent's estate in Virginia?
9. Where should I go to qualify as a personal representative on someone's estate?
10. How do I submit a record and copy request and is there a fee?

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1. Can I drink?
2. Can I travel?
3. Can my probation be revoked for not working?
4. Can I perform community service for my restitution?
5. If I have to do community service for different Courts, can I just do the required hours for 1 court and use them for all the Courts?

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1. We meet on the 4th Tuesday in months that end in the letter “R.” Can we just send it 1 message and be done with it?
2. My husband’s birthday is coming up. Can I send in a special message?
3. Can we advertise our political campaign or business?

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1. Who should file for a electrical permit?
2. What do I need to get a electrical permit?
3. What if I am applying for temporary service?
4. What if I have a commercial project?
5. Is there a permit fee?

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1. Can I text 911?
2. Do I have to give my name when I call 911 and report a crime?
3. Are you able to see where I am from a cell phone call without me telling you?
4. Why do the Emergency Communications Officers ask so many questions?

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1. What is a grease trap?
2. Can you recommend a maintenance schedule?
3. Do I need a grease trap?
4. What if I don’t install a grease trap?
5. Who determines if I need a grease trap or interceptor?
6. How can I get in compliance?
7. How does the JCSA ensure compliance?
8. What is a grease interceptor and how does it work?
9. What are the criteria for inspecting grease traps?

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1. What is FOG?
2. What are the negative impacts of FOG?
3. What about using my garbage disposal or use detergent to wash it down the drain?
4. What is the JCSA doing about educating the public?

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1. Why does JCC have a revenue recovery program?
2. How does this affect me?
3. What is Emergency Medical Services (EMS) Revenue Recovery?
4. What if I don’t have insurance and can’t afford to pay?
5. If I have a balance to be paid on my bill, will I be refused ambulance service?
6. If EMS comes to my house but I don’t need transport, will I receive a bill?
7. Will my health insurance premiums increase as a result of this billing?
8. What type of information will I have to give when the ambulance arrives?
9. What if I am not able to provide the insurance information at that time?
10. How do you protect the privacy of my health information?
11. What are the billing rates for this EMS service?
12. Why is there a mileage charge?
13. How does the billing process work?
14. What if I am unable to pay?
15. What other localities in this area have EMS billing programs?
16. I received a bill for my ambulance service and the address to mail my payment is in Lewisville, NC; is this a scam?
17. How can I obtain a copy of my medical report or ambulance bill?

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1. Why is my smoke alarm beeping?
2. Can I burn my yard waste?
3. Can I plant shrubs around a fire hydrant?
4. How do I dispose of my old fire extinguisher?
5. Can I have a fire truck at my child’s birthday party?
6. Are fireworks legal in James City County?
7. Why wasn’t my insurance not billed for ambulance service?
8. I received a bill for my ambulance service and the address to mail my payment is in Lewisville, NC; is this a scam?
9. How can I obtain a copy of my medical report or ambulance bill?

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1. Can I have a fire truck at my child’s birthday party?
2. Why is my smoke alarm beeping?

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1. I have a question about my application, who do I contact?
2. I have submitted my application, what happens next?
3. What is the primary form of communication used for this process? How will I receive information about the process?
4. How many vacancies do you usually have?
5. How many negative points can I have on my driving record in order to apply?
6. How long can it have been since I last used drugs?
7. If I meet an automatic disqualifier can I still go through the process?
8. If I have passed CPAT with another jurisdiction do I still have to take your physical ability test?
9. I do not see a written test listed as part of the selection process?
10. Do I have to have EMT or Firefighter certification in order to be hired?
11. Will everyone get an interview?

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1. Where can I find the budget?
2. How do I make a payment online?
3. How do I dispose of trash?
4. How do I apply for a job?
5. How do I submit a FOIA request?
6. How do I report a problem with the website?

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1. Why was the rink moved from New Town to Mid County Park?
2. What is the age requirement to skate?
3. Are you required to wear any safety equipment?
4. What is synthetic ice?
5. Is skating on synthetic ice (plastic) the same as skating on real ice?
6. Can my child visit the rink alone? Do I have to be on the ice with them?
7. Do you offer birthday party packages?
8. Will you be playing only holiday themed music every day?

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1. Why is my water bill high?
2. Who is HRUBS?
3. How do I stop or start water/sewer service?
4. How do I check for leaks?
5. How do I change my billing information?

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1. Where does our household water come from?
2. How does the James City Service Authority system work?
3. How much water is available to JCSA customers and independent well users?
4. Why don't we just use the water in the Little Creek Reservoir and the Diascund reservoirs?
5. What will happen if we experience a drought?

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1. What is a master plan?
2. When can I submit an application?
3. How long will it take to process my application?
4. What is the procedure?
5. If my application is denied, can I appeal the Board of Supervisors’ decision?
6. If my application is denied, can I try again at a later time?

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1. Who should file for a mechanical permit?
2. What do I need to get a mechanical permit?
3. What if I have a commercial project?
4. Is there a permit fee?
5. What if I want to install liquid propane or natural gas?

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1. Where do I file my Military Discharge/DD-214?
2. What should I bring with me to record the DD-214?
3. Is there a fee for filing the DD-214?

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1. What is a building permit?
2. Where can I obtain a building permit?
3. What do I need to obtain a building permit?
4. Is there a permit fee?
5. How long will it take to process an application?
6. How long are the permits valid?
7. What about inspections?

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1. Who do the Outdoor Water Use Regulations apply to?
2. Do I get credit on my water bill under the 60-day new turf exemption?
3. When will the regulations be lifted?
4. How will the regulations be enforced?
5. Can I report a violation?
6. Where does our water come from?
7. Why doesn’t the County stop growth until we have more water?
8. Isn’t tourism and business part of the problem?

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1. Do I have to have an Access Pass to the James City County Recreation Center in order to take group fitness classes?
2. My doctor recommended that I exercise, but I cannot stand for long periods of time. Do you have any fitness classes that I could participate in?
3. Can I exercise if I have problems with my knees?
4. Does my wristband allow me to take both land and aquatic group fitness classes?
5. Will I receive a refund if my class is cancelled?
6. Can we please have a new class format, like Spinning, Zumba, or another type of class?
7. When will you offer more classes in the morning, evening, weekend, or weekday classes?
8. How long are classes?

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1. Can my child with disabilities participate in the REC Connect programs?
2. Do you have a summer camp for children with special needs?
3. Can my child with a disability participate in swim lessons?
4. How do I request an accommodation from Inclusion Services?

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1. Will the building be open when I arrive and will I need to notify anyone when I leave the building?
2. What forms of payments are accepted?
3. Is there a separate form to be completed if paying by credit card?
4. Will I be responsible for setup and breakdown of the tables and chairs?
5. If I reserve the hall for 5 hours, will I be given 1 additional hour for cleanup, or will clean-up time be included in the 5 hours?
6. Where do I obtain liability insurance?
7. Are table linens and dishes provided or do I have to bring my own?
8. Is it a requirement that I have a caterer, or can I bring my own food for the function?
9. What is the largest tent size permitted?
10. If I reserve the hall for Friday night and Saturday, will I be charged a weekend rate?
11. If I want a dance floor, do I need to bring in a dance floor?
12. Are there outside lights on the patio?

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1. How do I find out about field closings?
2. Do I need to wear a helmet to use the Skate Park?
3. What kinds of fish are being caught?
4. Where are the county trails located?
5. How can I get a trail map?
6. Do you have a dog park?
7. Does my dog have to be on a leash?
8. Where is Kidsburg?
9. Which county parks offer fishing?
10. Which county parks have a launch for my fishing boat?
11. Where can I play basketball?
12. Where can I play tennis?
13. Where can I host an outdoor special event?
14. What is WISC?

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1. What happens if a swim class gets cancelled?
2. Why are swim classes at an indoor pool cancelled for thunder and lightning?
3. How do I know if my child should be registered for the Level 1 or Level 2 swim lesson?
4. How many participants are there in a group swimming class?
5. How long are swim classes?
6. Do I have to stay on the pool deck while my child is taking lessons?
7. Can I drop my child off for swim class and then pick them up when it is finished?
8. Can someone other than a parent bring my child to class?
9. If my child misses a class session, can he/she attend another class day and time?
10. How old must a child be to start swimming lessons?
11. What is the temperature of the water?

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1. What are the age ranges for the teen trips and classes listed in the brochure?
2. Why do you have to be 12 years or older to take the Red Cross Babysitting Course?

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1. Where can I find out additional information about submittal procedures and requirements?
2. When is the next submittal deadline for rezonings and special use permits? What about cases that require approval by the Development Review Committee?
3. I submitted a site plan or subdivision a few weeks ago. Where can I check on the status of this case?
4. I see a red sign posted in front of a property. Where can I find out what it means?
5. Where do I find out the zoning of a piece of property?
6. Where can I learn what the permitted uses are for my property?
7. Where can I find out what the setbacks for my property are?
8. Where can I find a plat of my property?

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1. Who should file for a plumbing permit?
2. What do I need to get a plumbing permit?
3. What if I have a commercial project?
4. Is there a permit fee?

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1. How do I report a crime in progress?
2. How can I report a crime (not in progress) or speak with an officer?
3. How do I anonymously report drug crimes, Crime TIP, location of a wanted person, or information about a crime?
4. How do I obtain a copy of a report or speak with the officer investigating my case?
5. Where do I go for questions about my traffic ticket or parking ticket?
6. How do I contact a magistrate?
7. How do I obtain a concealed handgun permit?

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1. What information is collected?
2. Does this website place a cookie on your computer?
3. How is the collected information used?

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1. What records do we maintain?
2. What records and drawings are retained permanently?
3. Do we keep residential building plans permanently?
4. Are files available for viewing?

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1. What is a rezoning?
2. When can I submit an application?
3. How long will it take to process my application?
4. What is the procedure for obtaining a rezoning?
5. Will I need any other permits after my rezoning is approved?
6. If my application is denied, can I appeal the Board of Supervisors' decision?
7. If my application is denied, can I try again at a later time?
8. How long is the rezoning valid?
9. Can a special use permit be processed at the same time as a rezoning application?

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1. Where does the term "sheriff" come from?

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1. What is a residential building permit?
2. Where can I obtain a building permit?
3. What do I need to obtain a building permit?
4. Is there a permit fee?
5. How long will it take to process an application?
6. How long are the permits valid?

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1. What is a site plan?
2. What must I provide to obtain site plan approval?
3. What is the process for reviewing site plans?
4. What should I do after the site plan receives preliminary approval?
5. When can my site plan receive final approval?
6. What should I do after the site plan receives final approval?
7. Will I need any other permits?

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1. What is a special use permit, and why do I need one?
2. What do I need to obtain a special use permit?
3. When can I submit an application?
4. How long will it take to process my application?
5. What is the procedure for obtaining a special use permit?
6. Will I need any other permits after my special use permit is approved?
7. If my application is denied, can I appeal the Board of Supervisors' decision?
8. If my application is denied, can I try again at a later time?
9. How long is the permit valid?
10. Can a special use permit be processed at the same time as a rezoning application?

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1. What is a subdivision?
2. What do I do if I am using septic tanks?
3. What is the process for reviewing subdivisions?
4. What must I provide to obtain subdivision approval?
5. What should I do after the plan receives preliminary approval?
6. When can my plan receive final approval?
7. What should I do after the plan receives final approval?
8. Will I need any other permits?
9. Are there any special road access requirements?

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1. How do you obtain a submeter?
2. When should you register your submeter?
3. How do you read a submeter?
4. What happens if a submeter reading is submitted late?
5. How does your submeter credit appear on the bill?

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1. What are your mailing and physical addresses, and your hours of operation?
2. When are dog tags due and how much are they?
3. Can I purchase dump coupons at your office?

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1. Does DMV give information to James City County on newly registered/sold vehicles?
2. How do I register my vehicle with James City County?

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1. Who handles tax delinquent auctions for the County?
2. Does the county use tax lien certificates or deed certificates?
3. Where are the auctions held?
4. What are the terms and conditions?
5. What paper is the sale advertised?
6. How often are tax sales held?
7. When will the next tax lien or deed auction be held and how often are they held?
8. How and when can we get a list of properties that are going to be available for the next auction?
9. How long is the property delinquent before it becomes eligible for the tax sale?
10. What exactly is being bid on?
11. Who conducts the auction?
12. How is bidding conducted?
13. How long is the redemption period of the certificate? What is the interest rate?
14. What happens once the certificate matures?
15. What happens to properties that are not sold at the auction? Are they available the next time around, or are they available over-the-counter to purchase at any time?
16. Are there any pre-registration requirements prior to the auction?
17. Does the county have a website with any helpful resources?
18. Are lists of current delinquent properties available?

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1. When are taxes due?
2. How can I pay?
3. Do you accept postmark for tax payments?
4. How can I tell if you received my e-payment?
5. Why is my payment being mailed to Baltimore?
6. Why has the County not cashed my check?
7. What are the tax rates?
8. What is a fiscal year?
9. Can I access my account online?
10. Are real estate tax records available online?
11. Can I make a payment arrangement?
12. Can I set up an automatic deduction for taxes?
13. How do I make out my check?