How do I change my billing information?
If you are relocating and need to cancel or initiate your water or sewer service, call our Customer Service at 757-253-6800 Monday - Friday between 8 a.m. - 4:30 p.m.

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1. Why is my water bill high?
2. Who is HRUBS?
3. How do I stop or start water/sewer service?
4. How do I check for leaks?
5. How do I change my billing information?
6. Why is my water discolored?
7. Why do I have stains or mineral deposits from the water?
8. Why do I have a bad taste and/or odor in my water?
9. Why do I have low water pressure?