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Contact Information:


Emergency Operations
3127 Forge Rd.
Toano, VA 23168

Directions - Directory


P: 757-564-2140


Hours of Operation


8 a.m. - 5 p.m.


Find Current Information



Winter Weather Safety Tips


Drive safely

  • Get road conditions by calling 511 or visiting
  • Clear the snow and ice from your vehicle’s roof, hood and trunk and especially from the windows, mirrors and lights.
  • Let someone know your destination, your route and when you expect to arrive.
  • Leave a few minutes early.
  • Bring a cell phone.
  • Keep an emergency kit in your car that includes the following: shovel, windshield scraper, battery-powered radio, flashlight, extra batteries, water, snack food, gloves/mittens, hat, blanket, tow chains or rope, tire chains, bag of road salt or sand, a fluorescent distress flag, booster cables, road map and emergency flares.
  • Don't pass a snowplow or spreader unless it is absolutely necessary. Treat these as you would emergency response vehicles.
  • Be aware of potentially icy areas such as shady spots and bridges.
  • Keep a safe distance behind other vehicles and trucks that are plowing the road.
  • Always wear your seat belt.


Prepare your home

  • Plug electrical heaters directly into the wall and not into extension cords.
  • Keep a 3-foot clearance between all heating equipment and anything that can burn.
  • Install smoke detectors in every bedroom, outside of sleeping areas and on every level of the home. Check batteries monthly.
  • Make sure outdoor pets have dry shelter with blankets or hay, unfrozen water and food.


Stock up on supplies

  • Battery-powered radio capable of receiving NOAA Weather Radio and extra batteries
  • Flashlight with extra batteries
  • Food and water
  • Family or personal first aid kit  Snowflake of Winter Wisdom
  • Extra blankets
  • Warm clothes and shoes/boots
  • Medications
  • Pet supplies


Plan for special needs

  • Elderly or disabled County residents should call 757-259-3202 now for assistance to develop personal winter preparedness plans. This is a voluntary service and all personal information remains confidential.


Know your limits outdoors

  • Dress warmly, work slowly and take frequent breaks.
  • Know the signs of a heart attack and hypothermia.


Know where to get local information


School closings and delays

  • Call the school hotline 757-603-6483, visit or watch Channel 47 on Cox Cable.


No power?

  • Call Dominion Virginia Power - 1-866-DOM-HELP

For more information, visit,, or call 757-564-2140.

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