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Contact Information:

 

James City Service

Authority (JCSA)

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188

 

jcsa@
jamescitycountyva.gov

 

Hours of Operation

 

8 a.m. - 4:30 p.m.
Monday-Friday

 

 

P: 757-253-6800
F: 757-259-4115

For questions about:

Billing

Starting or Stopping Service

Submeters

Web Self-Service or Kubra
payments

 

 

P: 757-229-7421
F: 757-229-2463

7 a.m. to 3:30 p.m.

 

Water / Sewer Emergencies

 

P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Miss Utility

Dial 811 in Virginia or
1-800-552-7001
va811.com

Online Applications

 

James City Service Authority Water and Wastewater Collection for the County

 

Mission

To provide municipal water and wastewater service to County residences and businesses in the Primary Service Area between Toano and Grove and to operate dedicated detached central water systems in other areas of the County in accordance with local, State and Federal rules and regulations.

Goals

  1. Balance municipal water and wastewater demands with available resources.
  2. Provide municipal potable water service to customers by operating and maintaining water supply facilities in accordance with local, State, and Federal requirements to ensure the availability of a potable and reliable water supply.
  3. Provide municipal wastewater collection service to customers by operating and maintaining wastewater pumping stations, gravity sewers and force mains in accordance with local, State, and Federal requirements to provide reliable public wastewater service without polluting the environment.

Other Helpful Water links

Water and Sewer Rate Changes

Effective July 1, 2015, all James City Service Authority (JCSA) water and sewer bills will reflect rate changes adopted by the Board of Directors on April 28, 2015. The rate changes are necessary to provide required revenue to meet operating expenditures and finance necessary water and sewer system improvements throughout the JCSA service area. Rate changes and sample bills are listed below in pdf format:


Quarterly Fixed Charge - Sewer   Quarterly Fixed Charge - Water
 
     
Consumption Rate per Meter Size    
   

 

 

 

 

 

 

 

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