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Contact Information:

 

James City Service

Authority

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188

 

jcsa@
jamescitycountyva.gov

 

Hours of Operation

 

8 a.m. - 4:30 p.m.
Monday-Friday

 

 

P: 757-253-6800
F: 757-259-4115

For questions about:

Billing

Starting or Stopping Service

Submeters

Web Self-Service or Kubra
payments

 

 

P: 757-229-7421
F: 757-229-2463

7 a.m. to 3:30 p.m.

 

Water / Sewer Emergencies

 

P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Online Applications

 

Water Conservation at home is easy!

 

Saving water is easier than you think. Here are some tips for inside and outside the home.

In the Bathroom

  1. Check your toilets for leaks. Put a little food coloring in your toilet tank. If, without flushing, the color begins to appear in the bowl, you have a leak that should be repaired immediately.
  2. Check faucets and pipes for leaks. The smallest drip from a worn washer can waste 20 or more gallons a day. Larger leaks can waste hundreds.
  3. Replace your old toilet with a low-flow toilet. Ultra low-flush toilets use no more than 1.6 gallons per flush. Old toilets use three to six gallons per flush.
  4. Don't use the toilet as an ashtray or wastebasket.
  5. If you have an older toilet, place an inch of sand in a quart-size bottle, fill it with water, and place it in the tank away from the operating mechanism. You can save five or more gallons a day.
  6. Take shorter showers.
  7. Install water-saving showerheads or flow restrictors. Your local hardware or plumbing supply store stocks inexpensive, easy to install fixtures.
  8. Take baths. A bath in a partially filled tub uses less water than all but the shortest showers.
  9. Turn off the water while you are shaving and brushing your teeth.

In the kitchen and laundry

  1. Use your washing machine and dishwasher only for full loads.
  2. Check faucets and pipes for leaks.
  3. If you wash dishes by hand, don't leave the water running.
  4. Use the garbage disposal less often.
  5. Don't let the faucet run while you clean vegetables.
  6. Keep a bottle of drinking water in the refrigerator.
  7. Check faucets and pipes for leaks.

 

Outdoors

Most outdoor water waste occurs through water-intensive landscaping and improper outdoor watering.

  1. Check for leaks in pipes, hoses, faucets, and couplings. Check frequently and keep them drip-free.
  2. Water your lawn only when it needs it. A good way to see if your lawn needs watering is to step on the grass. If it springs back up when you move, it doesn't need water.
  3. Water deeply and less often. Deep watering encourages healthy growth.
  4. Water between 6 p.m. and 6 a.m. for minimal evaporation.
  5. Make sure you are watering your yard, not your driveway or the street.
  6. Use a broom instead of a hose, to clean driveways and sidewalks.
  7. Wash your car with a bucket of soapy water, using the hose only to rinse.
  8. Don't let your children play with the hose and sprinklers.
  9. Install a properly designed irrigation system with a moisture sensor.
  10. Decrease your turf area to 25 percent of your yard. Increase mulched beds, trees, vines and ground-covered areas to 75 percent.
  11. Mulch, mulch, mulch! Mulch retains moisture, cools the ground, and decreases the need for watering.
  12. Mow your grass at the right height. Check with your nursery or the Virginia Extension Office for specifics on your type of grass.
  13. Select plants that are native to the area, have low water needs, and are shade producing.
  14. Install a rain gauge in your lawn to measure when your grass really needs watering.

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