James City Service Authority Water and Wastewater Collection for the County
The James City Service Authority’s (JCSA) Customer Service (billing) is moving to the JCSA Operations Center building located at 119 Tewning Rd. as of Jan. 13, 2014. Services include Hampton Roads Utility Billing Service (HRUBS), connection fees, and submeters.
The Customer Service (billing) phone number will remain 757-253-6800 and the new fax will be 757-259-4115. A directory of individual Customer Service Representative phone number changes is available upon request. The JCSA water bill drop box currently located in the parking lot of Building E at the County Government Center will be relocated to the JCSA Operations Center building.
Effective July 1, 2012, landlords must submit a signed Landlord Authorization Form to the JCSA when leasing a property to a new tenant before water and sewer accounts can be placed in a tenant’s name per approved Virginia General Assembly House Bill 567.
For more information, contact JCSA Customer Service at 757-253-6800.
To provide municipal water and wastewater service to County residences and businesses in the Primary Service Area between Toano and Grove and to operate dedicated detached central water systems in other areas of the County in accordance with local, State and Federal rules and regulations.
- Balance municipal water and wastewater demands with available resources.
- Provide municipal potable water service to customers by operating and maintaining water supply facilities in accordance with local, State, and Federal requirements to ensure the availability of a potable and reliable water supply.
- Provide municipal wastewater collection service to customers by operating and maintaining wastewater pumping stations, gravity sewers and force mains in accordance with local, State, and Federal requirements to provide reliable public wastewater service without polluting the environment.
Other Helpful Water links:
- For Billing Information - Hampton Roads Sanitation District (HRSD) website
- Cap It
- Hampton Roads Planning District Commission
- The Hampton Roads Sanitation District (HRSD) has an education program.
- Information for the neighbors of Newport News Waterworks' Reservoirs
Make Your Kitchen a Grease-Free Zone this Holiday
Keep cooking fats, oils, grease out of the garbage disposal!
(Hampton Roads, Va., Nov. 21, 2013) – Ah, the holidays! A time for family gatherings, turkey with all the trimmings, a cup of eggnog or two—and fat-free kitchen drains. At least, that’s how the folks at asKHRgreen.org see it. The go-to source for all things green in Hampton Roads is challenging every home chef to make their kitchen a grease-free zone this season by keeping cooking fats, oils, grease and food scraps where they belong—away from the drain and garbage disposal and in the trash can or compost pile.
“The garbage disposal isn’t a rubbish bin, so don’t treat it like one,” said Julia B. Hillegass, askHRgreen.org team leader. “Leftover potato peels, cake batter, salad dressings and other chunky or oily ingredients belong in the trash. If washed down the drain or garbage disposal, they cling to your kitchen pipes and can cause a back-up in your sink or an expensive call from the plumber.”
Why tempt fate, says Hillegass. Instead, conscientious cooks should:
- Throw food scraps in the trash or compost them
- Use a paper towel to wipe away residue from serving dishes and plates
- Then rinse these items over a sink strainer to catch and dispose of any remaining food particles
As for standing grease left over from cooking bacon and other fried foods, use a heat-safe can to store the grease. Then pop it in the freezer to cool and harden, and toss the can out with the garbage.If you’re planning to deep-fry a turkey, put the used fryer oil back in its original container and drop it off at your local city or county recycling/household hazardous waste center to be recycled.
When the garbage disposal was first introduced to consumers in the 1940s, the intent wasn’t for the appliance to be a catch-all for large food scraps, leftovers and whatever was lying about the kitchen. It was to help prevent clogged drains by grinding up the tiny particles of food left in the sink after washing and rinsing the dishes. Over the years, as garbage disposals became ubiquitous, residents turned to them for disposing of larger food items—such as leftovers from meal prep, along with breakfast, lunch and dinner table scraps.
If you must use your garbage disposal, only use it as it was intended—for grinding up small food particles. Give those other scraps a second chance as nutrient-rich compost that will nourish the garden.
For more tips on keeping a clean, green home, visit askHRgreen.org.
askHRgreen.org is your go-to resource for all things green in Hampton Roads— from recycling tips and pointers for keeping local waterways clean to water-saving ideas and simple steps to make local living easy on the environment. Launched in 2011, the region-wide public awareness and education campaign is administered through the Hampton Roads Planning District Commission and powered by the following members: The cities of Chesapeake, Franklin, Hampton, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Virginia Beach, and Williamsburg; the counties of Gloucester, Isle of Wight, James City, Southampton, Surry and York; and HRSD. Like askHRgreen.org on facebook, follow on Twitter, tune in to YouTube and catch the “Let’s Talk Green” blog, written by a team of local experts.