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Contact Information:


James City Service

Authority (JCSA)

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188




Hours of Operation

Engineering & Operations
7 a.m.-3:30 p.m.

8 a.m.-4:30 p.m.


P: 757-253-6800
F: 757-259-4115

For questions about:


Starting or Stopping Service


Web Self-Service or Kubra



P: 757-229-7421
F: 757-229-2463

7 a.m. to 3:30 p.m.


Water / Sewer Emergencies


P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours

Special Information Hotline


Miss Utility

Dial 811 in Virginia or

Online Applications


Water Conservation - Lawn Care & Irrigation


Lawn and landscape watering creates a surge in water demand during the summer months. For most homeowners, a green healthy lawn is a top priority. However, lawns do not require as much water as most people think. In fact, over-watering is the one of the leading causes of lawn decline.

If you have large areas of turf and landscaping, installing an irrigation system is one of the best ways to save water and money. You can program your system to water in the cool of the evening, and install a moisture sensor that will override the timers if the turf doesn't need watering.

There are many kinds of irrigation systems, including spray, drip, underground sprinkler, bubbler, and sprinkler systems. Consult with a landscape architect or designer for more information on the system that is right for you.

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