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Contact Information:


James City Service Authority

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188




Hours of Operation


8 a.m. - 5 p.m.



P: 757-253-6800
F: 757-259-4115

For questions about:


Starting or Stopping Service


Web Self-Service or Kubra



P: 757-229-7421
F: 757-229-2463

7 a.m. to3:30 p.m.


Water / Sewer Emergencies


P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours

Special Information Hotline


Online Applications


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James City Service Authority Utility Connection

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*If more information is needed about Grinder pumps, please go to Grinder Pumps.

Note: a permit to make this water/sewer connection shall be obtained by your plumber from the James City County Building Safety and Permits Division.