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Contact Information:

 

James City Service

Authority

Directions - Directory

119 Tewning Rd.

Williamsburg, VA 23188

 

jcsa@
jamescitycountyva.gov

 

Hours of Operation

 

8 a.m. - 4:30 p.m.
Monday-Friday

 

 

P: 757-253-6800
F: 757-259-4115

For questions about:

Billing

Starting or Stopping Service

Submeters

Web Self-Service or Kubra
payments

 

 

P: 757-229-7421
F: 757-229-2463

7 a.m. to 3:30 p.m.

 

Water / Sewer Emergencies

 

P: 757-229-7421
7 a.m. to 3:30 p.m

After Hours
757-566-0112

Special Information Hotline
757-259-4911

 

Online Applications

 

JCSA Administrative and Billing Office

 

Administrative and Billing Office

119 Tewning Rd.
Williamsburg, VA 23188-2639

Normal Working Hours: 8 a.m. - 4:30 p.m. M-F

F: 757-259-4115
Email: jcsa@jamescitycounty.gov

  • General Manager -757-259-4101
  • Assistant Manager - 757-259-5406
  • Account Information - 757-253-6800
  • Water and Sewer Connections - 757-253-6800

 

Water and Sewer Field Operations

119 Tewning Rd.
Williamsburg, VA 23188-2639

Normal Working Hours: 7 a.m. - 3:30 p.m. M-F<

F: 757-229-2463

  • Engineering (Wastewater) - 757-259-5452
  • Engineering (Water) - 757-259-5453
  • Operations Administrator - 757-229-7421
  • Water Production - 757-259-4098
  • Wastewater Maintenance - 757-259-4095
  • Underground Utilities - 757-259-4097
  • Warehouse - 757-259-4105

 

Emergencies

  • Normal Working Hours - 757-229-7421
  • Nights, Weekends, Holidays - 757-566-0112

 

Water Conservation

Beth Davis - 757-259-5416
Be Water Smart
Water Conservation

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