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DMV Select Opens in James City County's Satellite Services Office

Contacts: 

 

Ruth Richey, James City County (757) 253-6864
Pam Goheen, DMV (804) 367-1519

 

April 19, 2005     

 

RICHMOND - The Virginia Department of Motor Vehicles (DMV) announces a new partnership with James City County to provide selected DMV services. In a program called DMV Select, local governments and private citizens contract with the agency to conduct vehicle-related DMV transactions such as vehicle registration renewals.

 

James City County's DMV Select, 3127 Forge Road in Toano, will operate Monday through Friday, 8:30 a.m. to 4:30 p.m. Other nearby DMV Selects operated by local governments are in West Point, Poquoson and Mathews County.

 

"Our contractual partners provide a valuable service to Virginians," said DMV Commissioner D.B. Smit. "James City County's participation in the DMV Select program gives central Virginia and Peninsula area customers another option through which they can receive routine motor vehicle-related services."

 

"James City County realized the need to provide additional services to residents in the rapidly growing Stonehouse District," said County Administrator Sandy Wanner. "The County's partnership with DMV will allow residents to conduct selected DMV transactions at the same time they are visiting Satellite Services for other County services."

 

DMV currently has 35 DMV Select partners throughout the state. Each DMV Select has online access to DMV to update customer records immediately as well as issue vehicle decals.

 

Transactions Processed by DMV Select

Titles – original (with or without liens), substitute, replacement, title maintenance (change information on title records)

 

Vehicle Registrations – originals, renewals, transfers, re-issues and surrender of plates

Special and personalized license plate orders

Trip permits, overload permits

Handicapped parking placards

Voter registration applications

Transcripts – vehicle, driver

Name and address changes that do not involve issuance of a driver's license or ID card

Dealer title and registration transactions

Returned checks – full or partial payment

DMV also offers a variety of convenient service alternatives for routine transactions. The agency's web site, www.dmvNOW.com, is available 24 hours a day, seven days a week. In addition, customers can use the mail or DMV's touch-tone telephone system (1-888-337-4782).

 

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