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James City County Emergency Communications Center Receives Accreditation

Date: March 25, 2009
Contact: Renee Dallman, Communications Specialist


Phone: (757) 253-6864



James City County’s Emergency Communications Center has met the requirements needed to become an Accredited 911 Emergency Medical Dispatch Center.  The Virginia Department of Health’s Office of Emergency Services offers the accreditation program to highlight the use of Emergency Medical Dispatch (EMD), an advanced form of dispatch communications that provides initial medical assistance over the telephone until the ambulance or fire engine arrives.


Nine standards must be met to qualify for accreditation.  The Emergency Communications Center met or surpassed all nine which included having 25 percent of staff certified in EMD, the County has 100 percent.  According to Julie McKercher, Director of the County’s Emergency Communications Center, "this letter of accreditation sets the bench mark for every call the 911 Communications Officers answer. These officers provide accurate, timely and informed guidance and dispatch the right response to those in need."


The award of accreditation was presented at the March 24, 2009 Board of Supervisors meeting.

Currently, James City County is one of only 22 counties and cities in Virginia to receive the accreditation.


For more information, visit or call 564-2144.



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