Skip Navigation and go to Main Content
JCC Home page JCC Home Page
Home » Departments & Services » Communications » JCSA launching Special Information Hotline and Customer Notification Program
  Facebook Twitter YouTube Calendar
  Click to change text size Print this page ePayment Share this page

N E W S  R E L E A S E

 

April 17, 2012

 

FOR IMMEDIATE RELEASE

 

Contact: Larry M. Foster, JCSA General Manager

757-253-6806; Larry.Foster@jamescitycountyva.gov

 

JCSA launching Special Information Hotline and Customer Notification Program

 

On May 1, the James City Service Authority (JCSA) will launch a new Special Information Hotline and Customer Notification Program to keep customers better informed of service outages, planned events affecting large areas and emergencies related to JCSA services.

 

The Special Information Hotline, 757-259-4911, provides a way of keeping customers updated during events that do not require immediate notification. Customers may call this number for status updates or to find out if there is a problem within their neighborhood.

 

The Customer Notification Program involves contacting customers through their landline telephone with a recorded message describing what happened and when they should expect to have their service restored.

 

 

Connect with James City County!  Find us online and on Facebook, Twitter  and YouTube.

 

More News Releases >>

The Official Site of James City County, Virginia
e-Subscribe| Contact Us | How do I? | e-Payment
Privacy Practices and Security Policy