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Contact Information:

 

Social Services
5249 Olde Towne Rd.
Williamsburg, VA 23188

 

P: 757-259-3100

F: 757-259-3188

 

dss@jamescitycountyva.gov

 


 

Diana Hutchens,
Community Services and Social Services Director

 

Barbara Watson
Assistant Community
Services Director

 


TDD for hearing impaired:
757-259-3133

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

Hotline Numbers

 

Child Protective
Services Hotline:
(757) 259-3201


24-Hour Child
Protective Services:

1-800-552-7096


Adult Protective
Services Hotline:

(757) 259-3115


24-Hour Adult
Protective Services:

1-888-832-3858

 

Comprehensive Services Act (CSA)

Funds Services through Family Assessment and Planning Team (FAPT) for High-Risk Youth

The purpose of the act is to provide high quality, child centered, family focused, cost effective, community-based services to at-risk youth and their families. Children are referred by the Department of Social Services, Colonial Behavioral Health, Williamsburg-James City County Schools, 9th District Court Service Unit, or Peninsula Health District. For more information, contact Tammy Becoat-Eclou at 757-259-3216 or via Email.

The mission of the Williamsburg/James City County FAPT is to collaborate with families and community agencies to link families to effective and efficient services to nurture healthy children in their own community.

Link to state CSA website.

“A Parent’s Guide to CSA”

Brochure for CSA - "Stepping Stones"

Resource List

Family Assessment and Planning Team (FAPT) – Monthly meeting involving service planning for eligible children and families by representatives from Department of Social Services, Colonial Behavioral Health, 9th District Court Service Unit, WJC Schools, Peninsula Health District, the community, local private providers, and parents. FAPT forms for case managers:

FAPT forms for case managers

Community Management and Policy Team: Monthly meeting involving the approval of funding for requested services recommended by the FAP Team and local community policymaking entity. The CPMT is made up of representatives from Department of Social Services, Colonial Behavioral Health, 9th District Court Service Unit, WJCC Schools, Peninsula Health District, the community, local private providers and parents. Meetings are held every third Tuesday from 2-4 p.m.

Policies and Procedures

Child and Adolescent Strengths and Needs (CANS) info

Parent/Guardian satisfaction surveys

Service Provider evaluations

Helpful links

  • Click on “Behavioral Health Services” to find information on the Children’s Mental Health Program (for children discharged from residential treatment facilities following at least a 90-day stay)
  • Click on “Maternal and Child Health” to find information about the EPSDT (Early Periodic Screening and Diagnostic Testing), which can provide Personal Care and Specialized Behavioral Services to qualified children

Other Resources

The Official Site of James City County, Virginia
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