Skip Navigation and go to Main Content
JCC Home page JCC Home Page
  Facebook Twitter YouTube Calendar
  Click to change text size Print this page ePayment Share this page

Contact Information:


Social Services
5249 Olde Towne Rd.
Williamsburg, VA 23188


P: 757-259-3100

F: 757-259-3188



Diana Hutchens,
Community Services and Social Services Director


Barbara Watson
Assistant Community
Services Director


TDD for hearing impaired:


Hours of Operation


8 a.m. - 5 p.m.


Hotline Numbers


Child Protective
Services Hotline:
(757) 259-3201

24-Hour Child
Protective Services:


Adult Protective
Services Hotline:

(757) 259-3115

24-Hour Adult
Protective Services:



Supplemental Nutrition Assistance Program (SNAP)

Households that meet financial requirements are eligible to receive a debit card to purchase food at participating grocery stores. It is important that you file your application today to protect the amount of your benefits. Click here to apply and screen online. Your application will go into effect the day it is received at the office, not the day of your appointment. The agency has 30 days to process your application or seven days if expedited. Additionally, your Supplemental Nutrition Assistance Program (SNAP) benefits for the month of application will be prorated from the date your application is received by Social Services if you are found eligible. We are located at 5249 Olde Towne Rd., Williamsburg, VA 23188. Hours are Monday-Friday from 8 a.m. to 5 p.m.

Click here to apply and screen online. Our phone number is 757-259-3100.  For more information, contact JoAnn Coles at 757-259-3179 or via Email.

Supplemental Nutrition Assistance Program (SNAP) are electronic benefits that can be used like cash to buy food at any store that has a sign displaying the Cardinal Card or the Quest sign.  Each eligible household will receive a card that may be used like a bank debit card to purchase eligible food items from your account. Check for eligibility with

The Official Site of James City County, Virginia
e-Subscribe | Contact Us | How do I? | e-Payment
Privacy Practices and Security Policy