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Contact Information:

 

Social Services
5249 Olde Towne Rd.
Williamsburg, VA 23188

 

P: 757-259-3100

F: 757-259-3188

 

dss@jamescitycountyva.gov

 


 

Diana Hutchens,
Community Services and Social Services Director

 

Barbara Watson
Assistant Community
Services Director

 


TDD for hearing impaired:
757-259-3133

 

Hours of Operation

 

8 a.m. - 5 p.m.
Monday-Friday

 

Hotline Numbers

 

Child Protective
Services Hotline:
(757) 259-3201


24-Hour Child
Protective Services:

1-800-552-7096


Adult Protective
Services Hotline:

(757) 259-3115


24-Hour Adult
Protective Services:

1-888-832-3858

 

Energy Assistance

Households which meet certain financial and household requirements are eligible to receive assistance to supplement their heating or cooling needs and purchase equipment.  There are three components to energy assistance:

  • Fuel Assist-Assists families with the cost of heating their homes.  Applications are accepted the 2nd Tuesday in October through the 2nd Friday in November.
  • Crisis Assist-Assists families in emergency heating situations to include security deposits, cut off notices, repair or replacement of equipment as well as emergency shelter.  Applications are accepted from November 1st through March 15.
  • Cooling Assist-Assists families with cooling equipment purchase or repairs, as well as electric bills.  Applications are accepted June 15 through August 15.
  • To apply, click here.

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