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The original item was published from 4/16/2018 10:58:30 AM to 4/16/2018 11:06:06 AM.

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Posted on: April 16, 2018

[ARCHIVED] Updates Made to JCC Alert System in the Wake of Spring Storms

JCC Alert

At approximately 2:30 a.m. this morning, April 16, an emergency message was sent out through JCC Alert regarding a severe thunderstorm warning from the National Weather Service.

This alert, and its subsequent cancellation, went out to everyone subscribed to JCC Alert and to all residential telephone numbers in the area. We apologize for any disruption this morning, and we appreciate your patience.

James City County officials are working with Everbridge, the vendor for JCC Alert, to ensure:

  • Non-life threatening alerts do not go out between the hours of 10 p.m. and 6 a.m.
  • Non-life threatening alerts do not go out to anyone who has not subscribed to JCC Alert.

If you wish to receive alerts between the hours of 10 p.m. and 6 a.m., you can edit your preferences in the member portal. Tornado Warnings and Flash Flood Warnings, deemed potentially life-threatening, will still be sent out to all residential phone numbers. These will override the quiet time and will be sent at any hour of the day in the interest of residents' safety.

Residents are advised to continue to exercise caution in the wake of last night's severe weather; Governor Northam has declared a State of Emergency to help state and local governments respond to damage caused by the storm.

Media Contact:
Ryan Ashe, Fire Chief
757-565-7604, 757-592-1437;

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