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The original item was published from 4/20/2020 7:19:00 PM to 4/22/2020 2:31:14 PM.

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Posted on: April 14, 2020

[ARCHIVED] April 14, 5 p.m. Update - Phone Calls to Seniors; Frequently Asked Questions

Coronavirus covid19 update news flash 2020

COVID-19 Updates and Reminders
In Service to the Community
Crosswalk Church has partnered with the CONECT program in the Department of Social Services to conduct friendly telephone calls to seniors in our community. The hope is that these calls will help our seniors feel socially connected rather than feel isolated during this stressful time. If you or someone you know would be interested in receiving a check-in call, please contact the CONECT program at 757-532-2611 or

For other volunteer opportunities or if your organization has volunteer needs, please contact Angie Sims at 757-259-5403 or

Frequently Asked Questions
Are Convenience Centers open?
All Convenience Centers are operating under normal business hours. Questions? Call 757-565-0971.  

Where can I buy coupon books for the Convenience Center?
Convenience Center coupon books may be purchased in person (by check only) at the Jolly Pond Solid Waste Office from 8 a.m.-4 p.m. daily. Coupon books can also be purchased online or by calling the Treasurer’s Office at 757-253-6705 to purchase via phone and the coupon book(s) will be mailed. Please allow 3-7 business days for delivery. All three Convenience Centers also accept credit/debit cards.

For more frequently asked questions, visit

Resources from the Virginia Department for the Deaf and Hard of Hearing
Access to information is a vital aspect of prevention, mitigation, and recovery efforts to keep all Virginians safe, including those who are Deaf, DeafBlind, and Hard of Hearing.  The Virginia Department for the Deaf and Hard of Hearing has developed a web page with resources:

Social Services
Have you lost your job or had your hours reduced due to COVID-19? You may be eligible for assistance through the Department of Social Services. 

Need help? Know someone who does?
If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others
- Call 911
- Visit the Disaster Distress Helpline, call 1-800-985-5990, or text TalkWithUs to 66746
- Visit the National Domestic Violence Hotline or call 1-800-799-7233 and TTY 1-800-787-3224

Business Updates
The IRS is offering an Employee Retention Credit as part of the CARES Act. Information is available on their website and includes other FAQs.

Businesses should be aware of scams related to COVID-19. The Federal Trade Commission encourages businesses to be familiar with the seven types of scams targeted towards businesses.

Business owners are encouraged to sign up for the Economic Development Emergency Information newsletter. Subscribe online: Previous messages are available online:

For more information for businesses, please visit

Parks & Recreation
James City County has a variety of opportunities available in our parks to maintain your mental wellness and connect to nature during these challenging times. Visit to learn what’s open and closed.

Parks & Recreation wants to help you keep your spirits high and your mind and body well during these challenging times. Check out our new Virtual Programming page where you’ll find fun activities for all ages to do at home, in your yard, or in our parks. Look for more activities and how-to videos each week!

April 16 Policy Committee meeting
April 23 Agricultural and Forestal District Advisory Committee meeting

For more information
Hotline: 757-564-2140

Coronavirus Disease 2019 (COVID-19) Information:
- Virginia Department of Health (VDH):, Phone: 1-877-ASK-VDH3 or Peninsula Health District Call Center: 757-564-7069, Monday-Friday 8 a.m.-6 p.m.
- Centers for Disease Control and Prevention (CDC): 
- FEMA Rumor Control: 

Media Contact:
Renee Dallman, Public Information Officer

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